Since March, the time limit for urban postal parce

Since March, the time limit for full delivery of urban postal parcels to households has been significantly accelerated

release date: Source: Beijing Youth Daily editor: Yu Jia browsing times: 2250 copyright and disclaimer

core tip: from March 1 this year, the revised standard of universal postal service will be officially implemented, and the original standard will be abolished at the same time. After the implementation of the new standard, the timeliness of parcel delivery has been greatly accelerated. All parcels in urban areas will be delivered by address. Users do not need to take the notice to the post office to pick up parcels as in the past. In addition, the time limit for postal enterprises to respond to user complaints was reduced from 30 working days specified in the current standard to 15

[China Packaging News] from March 1 this year, the revised standard of universal postal service will be officially implemented, and the original standard will be abolished at the same time. After the implementation of the new standard, the timeliness of parcel delivery has been greatly accelerated. All parcels in urban areas will be delivered by address. Users do not need to take the notice to the post office to pick up parcels as in the past. In addition, the time limit for postal enterprises to respond to user complaints was reduced from 30 working days specified in the current standard to 15

the delivery time of mail has been greatly shortened

it is understood that the original postal universal service standard has been implemented synchronously with the revised postal law since October 1, 2009, and some of its contents are better than the glass test tube, which is significantly lower than the current realistic level, and cannot reflect the actual ability and level of the main stable and universal service of China's postal general steel raw material market, and with the continuous development of economy and society, Great changes have taken place in the basic postal needs of the people, and the original standards can no longer be met

according to the new standard, the postal service generally accelerates the delivery of parcels. The delivery time of letters between cities above the provincial level and between other regions of the province was shortened from 9 and 15 days to 7 and 8 days, which was 22.2% and 46.7% higher than the original standard respectively; The delivery time of parcels and printed matter was shortened from 15 and 20 days to 8 and 9 days, which was 46.7% and 55.5% higher than the original standard respectively. In view of the increasing proportion of mail parcels in the same city and province and the rising demand of users for mail, the new standard adds the time limit standard for mail in the same city and province to fill this gap

all urban parcels will be delivered to the home

China Post's self collection mode of ordinary parcels, which has been used for many years, will be withdrawn in the future. Instead of the original mode of ordinary parcels that only deliver parcel collection notices and users collect them at the post office by themselves, the actual goal of delivering parcels by address is to remove polished and damaged layers. Among them, all parcels in urban areas will be delivered by address, and all parcels below 5kg in rural areas will be delivered to the home or village post stations by address, Parcels of more than 5 kilograms can be delivered to receive a notice

it can realize constant stress, constant displacement and other control modes. The new "universal postal service" standard not only improves the requirements for the speed of mail delivery, but also increases the requirements for the setting of service functions in postal business places. The new standard stipulates that each county-level administrative region should have at least one postal business place that offers international and Hong Kong, Macao and Taiwan mail services, and each township and town should have at least one postal business place that provides parcel collection services, and should publicize the weekly business days, daily business hours, mail time limit, users' complaint channels and contact information about service quality, etc

the time limit for responding to complaints is shortened by half.

according to the new standard, the time limit for postal enterprises to accept user complaints, handle inquiries, and compensate for losses is also greatly shortened. The time limit for responding to user complaints is reduced from 30 working days specified in the current standard to 15. In addition, the new standard also adds the requirements of the real name system. Ordinary parcel post enterprises should implement a security inspection system to check the identity of users, and conduct security inspection or unsealing inspection of items sent and delivered

the new standard also defines the mail receiving body of the administrative village without a village post station, that is, the villagers' Committee receives the mail on behalf of the village. The mail that cannot be delivered should be properly kept and handled at the mail transfer point, and the mail that cannot be delivered should be taken back regularly by the postal enterprise after signing the comments. At the same time, the scope of mail receiving facilities has been expanded. On the basis of reiterating the current standard that "letter boxes for receiving mail should be set in urban residential buildings", postal parcel cabinets have been included in the scope of mail receiving facilities for users